Introduction

ClientEngager's new catch-up fee tool will be released to the general public on the 7th of June. This guide will walk you through how to use this feature.

Step-by-Step Guide

Step 1: Access the Catch-Up Fee Tool

1. Login to ClientEngager: Start by logging into your ClientEngager account.
2. Navigate to Step Six: After entering your services and setting quotes as usual, proceed to the new step called "Step Six: Catch-Up Fees".

Step 2: Specify Catch-Up Fees

1. Indicate Catch-Up Fees Requirement: The system will ask if you need to calculate catch-up fees. Choose "Yes" or "No".
   • If you select "No", you can proceed without any further action.
   • If you select "Yes", the system will prompt you to specify the number of months for catch-up fees.

Step 3: Calculate Catch-Up Fees

1. Automatic Calculation: The tool will automatically calculate the catch-up fees based on the current financial year. You can adjust the months if needed.
   • For instance, if you need to account for both the current and previous financial year, you can enter 14 months.

Step 4: Confirm Service Details

1. Review Each Service: The system will highlight services subject to catch-up fees.
2. Adjust Months: Confirm and adjust the number of months for each service if needed.
   • Example: If a service only requires two months of catch-up fees, you can set it accordingly.

Step 5: Review and Copy Fees

1. Monthly Fee Calculation: The tool will calculate the total catch-up fee by multiplying the monthly fee by the number of months.
2. Review Totals: Copy the calculated amounts for each service.

Step 6: Payment Options

1. Choose Payment Method: Decide if the client will pay in one lump sum or in monthly installments.
   • Lump Sum: The total amount is due in one payment.
   • Installments: Specify the number of installments, and the system will adjust the monthly fee accordingly.

Step 7: Customize Fees

1. Adjust Fee Amounts: Optionally, adjust fees to round numbers or add custom fees.
   • Example: Add a custom one-month fee of £100.
2. Apply Discounts: If the client negotiates a discount, you can apply it and the system will recalculate the fees.

Step 8: Generate Letters of Engagement

1. Save Changes: Save all the details and changes.
2. Generate Document: Navigate to your letters of engagement and generate the document. There will be a new page detailing the catch-up fees.
   • This page will explain the catch-up fees, list included services, and provide a breakdown of the total fees, discounts, VAT, and the payment schedule.

Step 9: Finalize Payment Plan

1. Set First Payment Date: Enter the date for the first installment.
2. Review Payment Schedule: The tool will generate a detailed payment plan showing the balance and installment breakdowns.

Conclusion

The catch-up fee tool in ClientEngager allows for quick, easy, and customizable fee calculations. You can edit all text in the template and adjust the layout as needed. We hope this guide helps you make the most of the new feature. We look forward to your feedback!

Release Information

This feature will be available starting from June 7th. Enjoy using the new catch-up fee tool!