Overview of Menus in Client View

Overview of Menus in Client View

This guide will help you understand where to access your pertinent information within Engager. 

By clicking on a clients name it opens their record. There are two main menus
- Steps 1 -9 along the top, these are the setup menus that you may need to go into to change details
- The left-hand menu where you carry out actions or see details for the specific client you are looking at 


Tax References


Here you can view and add UTRS etc


Xama AML



Here you will see an overview of the Risk Assessments and client ids stored on Xama if you have linked the accounts



Letters of Engagement & Disengagement



Here you see and generate letters of engagement and disengagement


Professional Clearance Letters



Here you can view and generate Professional letters of clearance



Jobs

Here you can see deadlines specific to this client
 

Invoices if linked to a bookkeeping solution such as QBO / XERO the invoices related to this client show here 



Files



Here you can view and upload Iles to the client records



Signing requests / here you can see all signing requests sent to the client and each status  



Memos


Here you can add and view memos / notes on this client


Tailored checklists



Here you can see and edit checklists for this specific client

1

Service auto reminders - super handy as you may have some clients that detest getting auto auto reminders - so take them off the list :) 



Here you can add or tailor automatic email reminders for this specific client



 



 



 
    • Related Articles

    • Overview of Client Engager

      There's so much that Engager can do for you and your company, and in the video below, our very own Johann, will walk you through the key features from Deadline Management, your Dashboard, letters of engagement, email management, tasks and many more! ...
    • How to request Esignings / Client Document Approvals

      One of the most powerful tools within Engager is our client approval process. No more attaching bulky PDFs or workings to an email and worrying about file size limits, no more potential issues with emails being insecure or being diverted to junk ...
    • How to manage client records

      In this video we take a look at client records and and overview of the tools and features designed to help manage client records in Client Engager
    • Navigating the Client Page Page

      There's so much to explore within Engager, and there's even more on the Client's Tab - lots of subtle options that you may not have seen before So lets go through these options and how they can help you Head to Clients across the top You have various ...
    • How to delete a client record

      Although we don't really recommend deleting data from the Engager platform, there are times when you've made a genuine mistake and just want to get rid of what you've done. Additionally, this could be a prime opportunity to check your PERMISSIONS for ...